1. How do I purchase a Gift Certificate?
- In the item search bar, enter “GC” and the amount you would like to purchase the gift certificate for. For example, search “GC10” for a $10 gift card.
- Click on the item and add it to your cart.
- From there, you can either continue to shop and add items to your cart or you may click on your cart to complete the check out process.
2. How do I redeem a Gift Certificate?
- Once you are on the payment page of the check out process, click on the drop-down menu “Apply Gift Card(s)”.
- Enter your gift card number (You can apply several gift cards one by one).
- Click "Search"
- Enter the amount you would like to use from the gift card.
- Click “Apply”.
- After applying your gift card you can repeat the the steps to add another gift card.
- Click “Placed Order”.
3. Why have I not received my Gift Certificate code yet?
Gift card codes are available once an order number generates. They will be emailed to the email listed on the order.
Order numbers may be delayed while generating through the queue during high volume times and may take up to a few hours during this time. If you need any assistance, please feel free to reach out to Customer Support.
Please note that the gift card included with the starter kit can take up to 24 hours to appear in your back office.
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